The Transformation Tax

The Transformation Tax: Why “Successful” Change Is Quietly Draining Your Organization

Transformation is no longer a phase – it’s constant. Organizations are navigating restructures, AI integration, and operating model shifts all at once. On paper, much of it looks successful: milestones are hit and timelines hold. But underneath, managers are stretched, decisions feel heavier, and teams are running hot for longer. In this live panel discussion hosted by Matt Jackson, we’ll explore research from 2,000 leaders and employees across the U.S. and U.K. that reveals a hard truth: transformation can look successful while quietly costing more than leaders expect.

We’ll examine where the “Transformation Tax” shows up first, in leadership capacity, trust, and sustained performance and why existing support often fails to prevent it. If you’re leading change or responsible for performance, this session will challenge how you define success and what it really takes to sustain it.